Bookings & Cancellation Policy
At W3BUK, we offer our clients the flexibility to pay for our services on a monthly basis, with no upfront costs or deposits required. Our payment plans are designed to make it easier for you to budget for your project, without the worry of large upfront payments.
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Booking Your Project
Once you have made the decision to work with us, we will provide you with a detailed project proposal that outlines the scope of work, timeline, and payment plan. To book your project, we require you to sign the proposal and return it to us. This confirms your acceptance of the proposal, and secures your project in our production queue.
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Monthly Payment Options
Our monthly payment plans are designed to make it easier for you to budget for your project. We offer flexible payment options to fit your needs, including monthly, bi-monthly, or quarterly payments. Our payment plans can be customized to meet your specific needs.
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Cancellation Policy
We understand that sometimes things change, and you may need to cancel your project. If you need to cancel your project, we require at least 30 days’ notice.
Any work completed up to the point of cancellation will be billed at our standard hourly rate, and any prepaid fees will be forfeited. If you have chosen to pay for your project on a monthly basis, you will be billed for any work completed up to the point of cancellation, and the monthly payments will be stopped.
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Please note that cancelling your project may result in a delay in the completion of your project, and we cannot guarantee that we will be able to fit your project back into our production schedule.
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By choosing to work with W3BUK, you are agreeing to our booking and cancellation policy, as well as our other policies including our Privacy Policy, Cookies Policy, EULA Policy, Acceptable Use Policy, and Disclaimer, which can all be found on our website. If you have any questions or concerns, please do not hesitate to contact us.
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Contact
If you have any questions about our policy, please contact us at support@w3buk.com
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Changes to this Policy
We may update this Bookings & Cancellation Policy from time to time to reflect changes in our practices and legal requirements. We will post the updated Policy on our website and notify you of any material changes.
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Policy last updated: 15/02/2023